Contact Us

Contact Us


Please read our F.A.Q to see if your question has an answer below.

- My order is late
If you chose a shipping method without tracking, please contact your local post office for more information. Please understand we cannot find non-tracked orders once they leave Japan.

- I have questions about an item in my order
Please check the product page first for more information or preparation instructions. If you have other questions, please email us.

- I want to suggest a product or make a custom order
If you would like to order a product not on our store, please let us know the item name and the quantity you would like. We will send a custom quote.

- I have a blog or YouTube channel and want to collaborate
Please fill out our sponsorship application by clicking here.